World Hockey Jerseys Canada and EOXA’s privacy policy

World Hockey Jerseys Canada and EOXA (Hellenic Winter Sports Federation) are strongly committed to protecting your privacy. We follow a simple, common sense principle: we ask for only the information we need to complete the service you have requested. The information that you provide to us is to ensure that you have the best shopping experience online and that we are meeting and exceeding your shopping needs. We respect our shoppers’ concerns about providing information and feel it is your right to know why we gather information, how we use it and what your options are. The privacy of this information is maintained and protected using security technologies and policies that prevent unauthorized usage of your information.

Credit and Debit Cards are Protected

At World Hockey Jerseys Canada and EOXA, whenever you provide any personal information or credit or debit card information,we make sure that no one else can read it while it is being transmitted over the Internet. This information is protected and transmitted through today’s most advanced security systems. Your personal information is encrypted prior to being sent. Therefore, your credit card information is safe, can be stored for convenience, and we are ensured payment authenticity and delivery.

Shipping Details

We will be shipping all orders via Canada Post fully tracked and fully insured within Canada, United States and the rest of the World. Applicable shipping charges will be added to each order upon checkout. Tracking numbers will be provided with every order.

As all of our products are custom made to order directly from Tackla Pro Oy, the official supplier to the IIHF and member nations, please allow 6 to 8 weeks for delivery. 

Return Policy

As all of our products are made to order, and in some cases fully customized ie. Jerseys and Hoodies. returns will only be accepted if there was an error on our part with regards to sizing, sending out the wrong order or the merchandise being defective or damaged in transit. Please contact us as soon as possible after you receive your products so that we may arrange and process the return of your product(s). *Returns must be in original condition, unworn/unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund is processed. It can take 7-10 business days for your return to reach our warehouse. Once your return is received, it can take an additional 10 business days for us to process your return. 

Questions and Concerns

The door at World Hockey Jerseys Canada and the EOXA online store is open 24 hours a day, 7 days a week and 365 days a week. If you have any questions or concerns about Your Privacy or Your Security please contact us at info@whjcanada.com.