General Questions
1How do I contact you if I have a question?
The door at World Hockey Jerseys Canada and the EOXA online store is open 24 hours a day, 7 days a week and 365 days a week. If you have any questions or concerns about Your Privacy or Your Security please contact us at info@whjcanada.com.
2How do I place my order?
You do not have to create an account to make a purchase. Simply click “Add to Cart” when you find the item(s) you are interested in purchasing and they will be automatically added to your shopping cart. Then you proceed to check out as a Guest.
3What payment methods are accepted?
We accept all major credit and debit card through the safe and secure STRIPE PAYMENT PLATFORM.
Shipping Details
1How will you be shipping my order?
Shipping within Canada is 25.00 C$ for the first jersey,10.00 C$ for each additional jersey.
Shipping to the United States is 35.00 C$ for the first jersey,and 10.00 C$ each additional jersey
Shipping to overseas destinations is 80.00 C$ for the first jersey and 10.00 C$ each additional jersey
We will be shipping CANADIAN ORDERS and OVERSEAS ORDERS via Canada Post fully tracked and fully insured. FOR ALL ORDERS TO THE UNITED STATES ,we will be shipping those orders via USPS fully tracked and insured. Applicable shipping charges will be added to each order upon checkout. Tracking numbers will be provided with every order.
All orders will be shipped within 4 business days of confirmed and verified payment.
2Are there any duties and taxes associated with my order?
Applicable GST/HST sales tax will be added to all orders within Canada. There will be no GST/HST sales tax applicable to all orders shipped to the United States and the rest of the World. Please be advised that there may be duties and taxes imposed by the local customs authorities of your country that are associated with the import of your shipment and those are the sole responsibility of the buyer/importer.
Return Policy
1Οur return policy
As all of our products are made to order, and in some cases fully customized ie. Jerseys and Hoodies. returns will only be accepted if there was an error on our part with regards to sizing, sending out the wrong order or the merchandise being defective or damaged in transit. Please contact us as soon as possible after you receive your products so that we may arrange and process the return of your product(s). *Returns must be in original condition, unworn/unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund is processed. It can take 7-10 business days for your return to reach our warehouse. Once your return is received, it can take an additional 10 business days for us to process your return.
All sales are final for this Boxing Day Extravaganza Game Worn Jersey Sale.
2How do I know that my products are 100% original and authentic?
A Letter of Authenticity from World Hockey Jerseys Canada will be provided with every jersey purchased.
3World Hockey Jerseys Canada privacy policy?
World Hockey Jerseys Canada and is strongly committed to protecting your privacy. We follow a simple, common sense principle: we ask for only the information we need to complete the service you have requested. The information that you provide to us is to ensure that you have the best shopping experience online and that we are meeting and exceeding your shopping needs. We respect our shoppers’ concerns about providing information and feel it is your right to know why we gather information, how we use it and what your options are. The privacy of this information is maintained and protected using security technologies and policies that prevent unauthorized usage of your information.
